AODA Information

AODA Information

Purpose and Commitment

Accessibility is important to us. In fact, it is our business.
We are committed to creating an accessible environment by removing barriers for those with disability, be they our employees or customers.

We are committed to providing leading customer service to all customers, including those with disabilities. This includes the following areas:

Communication

We communicate with people with disabilities in ways that take into account their disability. Our team is trained to communicate in a variety of ways.

Telephone Services

Customers may contact us by telephone.

If telephone is not available to a customer, we also communicate via email in order to accommodate.

Assistive Devices

We are committed to serve customer who require assistive devices in order to conduct business with us. Our staff is trained and familiar with various assistive devices.

Service Animals

We welcome all service animals and train our staff on supporting those with service animals.

Support Persons

We welcome all people, including support people who accompany someone with a disability.

Notice of Temporary Disruption

Should we be required to disrupt service in any way, we will provide notice at all public entrances and on our website, when practical.

Employee training

We provide training to staff and maintain records of training. The training includes the purpose of the AODA, requirements of customer service standards, supporting those with disabilities, and so on.
The training also covers employment of those with disabilities for managers.

Feedback

We welcome feedback via email, mail or telephone.
info@ironguardsafety.com
1 Royal Gate Boulevard Unit I, Vaughan ON L4L 8Z7
905-850-2155

Modifications

Any changes to this program will not be made before considering the impact on people with disabilities.

Questions

Any questions can be directed to
info@ironguardsafety.com
1 Royal Gate Boulevard Unit I, Vaughan ON L4L 8Z7
905-850-2155